Shipping Information

When you decide to purchase one of our products, your order will be automatically processed and shipped once you complete the order form and your payment is confirmed.

Within a maximum of 60 hours, you will receive an email with your shipment tracking ID and a personalized link that will allow you to check your shipment status whenever you wish.

After receiving this email, you can rest assured that your order is on its way to you and will be delivered to the address you provided as quickly as possible, as guaranteed by our trusted shipping partner.

We ensure that you receive only premium quality products because your health and satisfaction with our supplements are our primary goal and business identity. If at any time you have any questions, just let us know by writing an email to contact@vitalityportal.online.

We ship within the continental United States. Our products are shipped via USPS/UPS/FedEx. Shipping time to the US is 5 to 7 business days as well. A business day is Monday through Friday from 9:00 AM to 7:00 PM (Eastern Standard Time). If your order comes in after 2:00 PM, it will be processed the next business day.

Delivery Address Shipping Fee Delivery Time

United States FREE 5-7 business days

Here is the list of frequently asked questions about our shipping policy and order status. Please read them as they should help you find the answers to your questions quickly.

Where can I receive my order?

We will deliver the ordered products wherever you want. You can request them to be sent to your home or work, anywhere with a physical address.

Can the billing address be different from the delivery address?

Yes. Just choose a different billing address on your order form and provide us with both addresses.

How long will my order take to arrive?

According to most of our customers, domestic packages arrive within 5 to 7 business days after being ordered.

How much do I have to pay for the delivery service?

Nothing at all! The delivery service is on us, as a token of our appreciation and trust that you will be happy with your order.

Can I track my order/check the status of my order?

Yes, you can. Within a maximum of 60 hours after the order, on any business day of the week, you will receive an email with your shipment tracking ID and a link. Click on this link to check the status of your order whenever you wish.

I accidentally placed my order with an incorrect delivery address. What should I do?

First of all, you should not worry. If you realize that you have accidentally ordered to an incorrect shipping address, write us an email as soon as possible so that we can make the necessary changes, allowing you to receive and enjoy the ordered products. You can reach us any day of the week online at contact@vitalityportal.online.

I need more information about the product or the shipping process. Whom should I contact?

We support our customers every step of the way. So if you have any questions regarding the product, order, or shipping process, we are here to help. Just write us an email any day of the week at contact@vitalityportal.online.